All ammunition is shipped UPS Ground and can not be delivered to a PO Box.
You are entirely responsible for the security of your package upon its delivery. You have the option to elect for a signature required delivery. If you do not elect to sign for your package and your package is stolen, Defender Ammunition Company will not replace your package. However, we will help you locate and replace items lost by UPS during transit.
We do try to cover any markings that indicate what is inside of your package, but there are some things that you can do to ensure that YOU are the recipient:
Use the email updates we send you to follow your package in transit. You will receive a tracking number immediately after the order releases.
Get your package shipped to your business. That way you know someone will be there to receive it and it won't be sitting on your porch while you're away.
Defender Ammunition Company will only ship products that are in compliance with all Federal, State and Local laws regarding ammunition sales. We will not ship to customers in any location that has outlawed ammunition to be sold and shipped to customers via a website.
You MUST be at least 21 years of age when ordering ammunition. By ordering from our site, you MUST affirm that you:
Are a U.S. citizen
Have never been convicted of a felony or crime punishable by imprisonment for a term exceeding one year
Have never been adjudicated as mentally defective or been committed to a mental institution
Have never been a fugitive from justice, an unlawful user of any controlled substance
Have never been dishonorably discharged from the Armed Forces
Have never renounced his or her US citizenship
Have never been convicted of a misdemeanor crime of domestic violence.
Are not currently subject to a court order that restrains you from harassing, stalking, or threatening an intimate partner or child.
Are not violating any state, federal or local law by submitting an ammunition order online.
Are fully responsible for the ammunition and it's safekeeping once it is received.
You agree to indemnify, defend, save harmless, and release Defender Ammunition Company and its owners, agents, officers, and employees against any and all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or misuse of your own personal internet account/identity.
If you live in an anti-gun state, you should know your rules. (CA, CT, IL, MA, NJ, NY)
Your ID cards must match the name on the order. If your required documents are not received within 24 hours of your order, it will be cancelled. You will be charged 10% of your order total if your order is cancelled.
California and New York please read:
Yes, we'd love for you to have our ammo; however, your state makes it pretty complicated to get it to you. If you'd like to order from us, we'd be happy to ship to your FFL dealer. It is your responsibility to contact your FFL to arrange receipt of an order. If you do not pick up your order from your pre-arranged collection point within 10 business days, your order will be returned to us and you will be refunded less the return transit fees.
Ammunition, powder and primers are non-refundable. Returns for unopened gear, apparel, projectiles or other non-regulated items will be accepted within 7 days for store credit or exchange only. If you would like to begin a return, please send your return items with your original packing list enclosed to: Returns, 128 Defender Way, Raeford, NC 28376. A credit will be issued to your account within 2 business days of receipt of your return.
Our limited warranty states that we stand by our products. All ammunition is loaded to SAAMI specifications, which are the standards of the industry. If you encounter product that is damaged or defective, we must be able to inspect the entire unfired contents of the package in addition to the lot number of the affected package. Limited warranty will not be honored without this information. At its sole discretion, Defender Ammunition Company will either replace or refund any defective ammunition.
Credit card security: This site is PCI compliant. No one will be able to retrieve your credit card information from using this site.
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